Which Brand of Massage Chair Is The Best? [Updated 2020]

Finding the perfect massage chair brand is not easy. There are a ton of players in the massage chair market.

Some brands offer awesome customer service while others have revolutionary patented features. There are some brands that are cheaper and lower quality and some that are of high quality.

Some brands constantly re-brand themselves to “reset” their reputation. It’s kind of a deceptive practice and we want you to avoid that.

We’ve spent hours researching companies that sell massage chairs. We talked to their customer service, we’ve read all of the reviews, and have done extensive data analysis.

All this so you can find the best massage chair.

Let’s begin.

Kahuna

Kahuna is one of the market leaders in this space, offering affordable massage chairs packed with the latest technology.

Their mission statement is: Digitality(I’m not sure this is a word) and Pragmatism. Their “About Us” page is a little overdone and ambiguous but aside from that they definitely stand for good workmanship and high-quality massage chairs.

Their actual business name is AJX LLC. And their online storefront is goodpriceworld.

We’ve called their customer service handful of times. A woman or a man picks up the phone and greets you in a pleasant voice. They do not outsource their customer service off-shore. You’ll get someone who speaks English and knows the product line well. In fact, the gentleman helped me understand the difference between the SM and LM models.

We’ve compiled and analyzed Amazon Customer data on the most popular Kahuna models. These models include: SM-7300S, LM6800, SM 7300, LM 6800S, Hubot HM-078, and SM-9000.

The weighted average of stars on Amazon (At the time of this writing) for these products is 4.3, which is really high.

Their most popular chair is the LM 6800; however we recommend getting the LM 6800S, which has additional features for a slightly higher cost than the 6800.

Kahuna LM 6800S

Kahuna also has a handful of celebrity endorsements including Whoopi Goldberg, Martha Stewart, Laurence Fishburne, and Neil Patrick Harris.

I like that Kahuna is a brand that stays true to itself and doesn’t keep rebranding themselves like some their competitors. They have quality workmanship that you can visibly see in their massage chairs.

Another thing that is often overlooked and under appreciated is the aesthetics of a massage chair, the way it looks matters to me and most customers. Kahuna’s chairs are very aesthetically pleasing, beautiful one might say.

Medical Breakthrough

The folks at MB worked at a chiropractic office and saw people suffer through many types of pain, especially shoulder and back pain.

They waited years for someone to develop a massage chair that would alleviate all types of pain…

It never came.

So they decided to make the perfect massage chair themselves. Thus Medical Breakthrough 6 V2 was born.

MB is the only massage chair on the market that is endorsed by medically licensed doctors.

The weighted average of reviews on Amazon is an astounding 4.91 / 5

Medical Breakthrough 6 V2

Top reasons to buy the MB 6 V4

  1. It’s the only massage chair endorsed by more than 25 doctors.
  2. It has more than 9 cultural massage influences, including Ancient Roman, Turkish, New Delhi, Swedish, and more.
  3. A ton of customization.

Real Relax

Real Relax is a relatively newer company making quite the noise. They are the “new kid on block” so to speak.

They’ve been around since 2015, when they produced their first massage chair: The Favor-01.

They are focused on creating affordable massage chairs. A majority of their popular models are relatively cheap (in the $500 – $1500 price range). They do have the platinum series, the PS-6000 and the PS-6500, which are the luxury models.

The most popular model is the Real Relax Favor-05. It is by far the highest rated chair on Amazon that Real Relax offers.

Real Relax Favor-05

Their customer support includes Facebook messenger which is integrated into their website. They usually respond in a few days and are eager to answers customers questions and concerns.

One of the things I like about Real Relax chairs is that they have the latest technology including 50+ inch SL-track that contours the spine, accommodation for bigger people (up to 6.5 feet), and app enabled chairs (iOS or Android). They are constantly innovating so you can trust that the features on their chairs is the latest and greatest.

OOTORI

OOTORI is also a relatively new player in the massage chair industry. Their chairs are affordable because they ship directly from their factory. Retailers are not part of the supply-chain, which means they pass the savings onto to the customers.

OOTORI is the only brand that has picture of their key staff members. It shows how confident they are in their product and that they are in it for the long haul.

Their chairs are the only on the market that are designed exclusively in Japan. When they build prototypes, know that it’s coming from a hub where competition is very fierce.

They also have amazing customer service. I spoke with Martin, a customer representative and he helped me answer my question about where OOTORI’s warehouses were located (hint, not in China!).

Most of their massage chairs combines vibrations, heat, roller massage, and air compression massage.

The most popular model that OOTORI offers is the RL900. This model features 3 stages of zero gravity, space saving technology, adjustable shoulder width, and more.

I especially love the pressure and the strength from this chair. It’s strong and effective, unlike cheap massage chairs on the market. It doesn’t feel like you’re being cheated out features because the price is affordable.

OOTORI RL900

Our data analysis shows that the weighted average of Amazon reviews are 3.99 / 5.  This is still very high considering they have a dozen of models including the Asuka and Nova models which make up the majority of their chairs.

Relaxonchair

Relaxonchair is a company headquartered in Anaheim, California. They specialize in meticulous testing, thus producing high quality massage chairs. They are very adamant about customer satisfaction and will respond to any complaints that customers have about their purchase.

They are also factory direct, meaning they bypass retailers to pass the savings onto you, the customer.

When we spoke to Relaxonchair, they were very informative, recommending us a model of chair (The MK-V), and told us about how they are passionate about producing affordable chairs without sacrificing features.

They also have nation-wide service coverage, meaning a repair technician is located near you and is one call away from handling any issues you have with your massage chair.

Our data analysis shows that the weighted average of reviews on Amazon for all their chairs are:  4.34 / 5

The most beloved and highly rated chair by Relaxonchair is the MK-II Plus. It’s full-body massage machine that’s got all the bells and whistles. It can accommodate all types of people; it’s especially made for American-sized users.

Relaxonchair MK-II Plus

If I were to use three words to describe the MK-II, it would be…

Quiet. Powerful. Relaxing.

This chair provides deep tissue massage using a combination of different massages. It’s made for bigger and wider users. I especially like the computerized body scan because when my friends come over the chair will automatically adjust itself for each person’s body type.

They are also very responsive to customer feedback. In the past, many customers complained about the remote. In response to this, Relaxonchair redesigned the remote to bring a more intuitive massage experience to the users.

KTN Massage Chairs

KTN is OOTORI’s Amazon brand. OOTORI rebranded themselves and is focusing more on promoting this brand.

This technique is also employed by Osaki / Titan chairs. It’s not necessarily a bad thing but as consumers you should know that sometimes two brands are one of the same.

We really like KTN’s massage chairs. They are moderately priced, super stylish, and provides deep tissue massages. Their chairs offer a lot of customization and you can expect quality faux leather on them.

We calculated the weighted average of reviews of KTN's most popular Amazon listings.  It was 3.99 / 5.

Their most popular model is the Asuka A900.

Asuka A900

This massage chair has the look of an executive chair with the functions of a real massage therapist. The PU leather is durable (will last 5 – 10 years), has zero gravity feature, SL double tracks, and adjustable shoulder width and leg rest.

I love the quality of the workmanship of this chair. There’s no smell of cheapness or skimpyness about this chair.

It comes preassembled and has a body scan so people of all sizes can enjoy it!

BestMassage

BestMassage is an Amazon exclusive massage chair. This means you won’t find their chairs anywhere but on Amazon.

Our data analysis indicate that they have a weighted average of 4.23 / 5 rating on Amazon.   

They also have one of the cheapest fully fledged massage chairs in the industry.

They have dozens of models under the EC product line, including EC161, EC06C, EC55, EC77, E730, and the E358.

One of my favorite things about BestMassage is the level of detail and imagery in their product description.

Because massage chairs can be an expensive investment, BestMassage makes sure that they are 100% transparent with what their chairs can and cannot do.

Example of BestMassage product description – it is super detailed!

Their most popular massage chair that we recommend is the EC06C, it is one of the cheapest zero gravity massage chairs on the market.

BestMassage EC06C

The EC06C combines heat therapy, compression massage, and roller technology to provide the massage. I was surprised to see so much technology and features at this price point.

The exterior finish looks clean and smooth; its covered in nice faux leather and the armrest and side panels have these wood-like pieces that add a nice touch to the aesthetics.

My favorite part of this chair is the zero gravity and air compression massage. They only have 21 air bags which means there’s less noise of inflating and deflating.

Osaki / Titan

Osaki has been in business for a long time. Their official business names are OTA World LLC and Titan World LLC. They rebranded themselves as Titan to expand their products to the American audience.

They are definitely the most prolific massage chair makers. These guys have produced more than 70 models of massage chairs, each with a small variation in design and features.

One thing I like about Osaki is that their engineer department is constantly innovating. In their newer models, they have significantly reduced the number of air bags to reduce overhead and noise. More air bags does not necessarily mean a better chair.

The weighted average of all the reviews on Amazon for their most popular chairs is 4.18 / 5.

They also ship directly from their warehouse located in Carrolton, Texas. This means faster shipping and overall cheaper price (because there’s no middlemen or retailers).

Their most popular Titan chair is the Apex AP – Pomp.

Apex AP – Pomp

The AP has all the latest massage technology bundled into one. Zero gravity, L-track roller design, heating, dual action foot rollers and more. My favorite part about this chair is the reflexology based foot rollers. It just goes to show the amount of effort Osaki puts into their chair.

The best Osaki model chair is the OS-4000T.

OS-4000T

Using a sophisticated roller design, the OS-4000T mimics the human thumb very well compared to it’s competitors. It’s got computerized body scan that will optimize the movement of the rollers (if you’re short it wont go past your head). It’s also got next-generation air compression technology, which minimizes the amount of air bags without sacrificing coverage.

Human Touch

Human Touch is a luxury massage chair maker with over 40 years of experience in the industry.

They work with medical practitioners and world-class athletes to bring forth award-winning designs.

The weighted average of all the reviews on Amazon for their most popular chairs is 3.94 / 5.

They are also one of the few massage equipment brands that have a dedicated staff of experts and salesmen who can help you pick out the perfect product for your situation.

Their chair models include the Perfect Chair, Gravis ZG chair, Sana, Super Novo, Reflex5s, the Reflex SWING pro, and more.

Most of their massage chairs are expensive but rightfully so. Some of their models have “virtual therapists.” These are connected to smart speakers like Alexa and can react to voice commands.

You can expect top-notch features like real premium sound system by Altec Lansing and 4D automatic programs.

Human Touch 100-SNOVO-021 Super Novo Massage Chair

The Super Novo massage chair is the Rolls Royce of massage chairs. This thing reeks of luxury at every facet.

It is the first massage chair to integrate with a smart speaker, specifically Alexa. Simply say “Alexa, ask my Novo to give me a massage” for an instant massage.

My favorite part about this chair is the variable speed at which the rollers move across the track. Other massage chairs utilize constant speed but the Super Novo goes the extra length to make the speed variable to better emulate a real massage therapist.

It also has Altec Lansing Premium sound speakers so you don’t have to settle for cheap speakers compared to other speakers.

Panasonic

Panasonic is a company that invented the word “Zengineer” which is the art of using ancient holistic techniques combined with state-of-the-art technology. They are on the forefront of technology without sacrificing the value of the past.

Panasonic specializes in simulating the touch of a massage therapist as close as possible using breakthrough technology. As a result, their chairs carry quite a hefty price tag.

They have a handful of models including the MA10, MA70, MA73, and the MAJ7.

EP-MA73KU

The MA-73 has a combined total of more than 110 manual combination of massages. This includes massage techniques such as kneading, ultra kneading, Shiatsu, Swedish, rolling / tapping. It actually a total of 10 different kneading programs, most of which are targeting a specific portion of the body.

The heating comes from the rollers itself so you feel the heat move along your body just like how it would feel from a massage therapist.

My favorite part of this chair is the advanced body scan feature. It uses pressure sensors (not many massage chairs do) to create a virtual mapping of the body. The rollers are able to adjust accordingly to your body and provide a catered massage experience.

Luraco

It’s hard to talk about massage chair brands without talking about Luraco. They have a list of things(good) only their massage brands do. Their massage chairs are the only ones that:

  • Run on a powerful operating system (OS)
  • Accommodates up to 6’7” and weight up to 300 lbs – American sized chairs.
  • Uses real genuine leather (not polyurethane or faux leather)
  • Human Voice response in 7 languages (Spanish, Korean, Japanese, German, Vietnamese, French, and English).

The list goes on… They have more than 32 US and International Patents.

They have three model chairs: the iRobotics 7 Plus (i7), L-track Legend Plus, and Sofy.

The iRobotics 7 i7 received numerous awards from Residential Systems, Innovation & Tech, Today Magazine, Tech Guru, and the International Consumer Electronics Show.

They are the only brand whose massage chairs have been proven by scientific studies by an independent research institute. This study was done by Weber State University by Dr Michael Olphin, Ph.D.

Luraco iRobotics 7 PLUS

Pros:

  • Powerful OS
  • Accommodate up to 6’7” in height / 300 lbs in weight.
  • Noise reduction makes it one of the quietest massage chairs in the world
  • Real genuine leather at all surfaces
  • Full body heat (seat, back, and feet)

Cons:

  • Expensive

Infinity

Infinity is all about removing restrictions in customer’s daily life. They’ve invented a word for what they do: unlimit.

Their massage chairs are focused on 6 different categories of wellness: athletic recovery, easing back pain, restful sleep, improving circulation, jump starting your day, and winning the war on stress.

Their most popular models include the IT-8500 X3, Evolution, and the Riage X3.

Most of their chairs are made out of high quality material and are loaded with modern features. They do not have budget or low-priced models.

Infinity specializes in catering toward smaller, petite sized users. Their Altera model will accommodate users from 4 feet 6 inches, which makes it the best massage chair for petite people.

Infinity Altera

Pros:

  • The largest range of height accommodation: 4 feet 6 inches to 6 feet 2 inches
  • Long L-track spanning 49 inches
  • Reflexology designed foot rollers
  • Effective body scanning (unlike other chairs that just beep boop and do nothing)
  • Strong deep tissue massage

Cons:

  • Expensive

iDeal Massage Chair

iDeal massage chair is an Amazon exclusive brand, meaning they do not have any other store front other than Amazon.

They only have a few models of massage chairs and are known for their affordable prices.

iDeal Shiatsu Massage Chair

Pros:

  • One of the longest SL-tracks on the market
  • Body Scan capability with auto height detection
  • Acupressure calf massage and rolling foot massage – 6 inch leg extension
  • Easy assembly

Cons:

  • Doesn’t rough you up – it’s not super strong
  • Arms occasionally slips out of arm slot

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